Right of withdrawal

The customer can cancel the purchase contract within 14 days without giving any reason and without penalty. The period for exercise of this right shall begin on the date on which the goods reach the consumer. The customer can return the goods at his own expense. Sums paid shall be refunded by the supplier free of charge.
If a customer cancels the purchase due to late delivery or defects in the goods or other reasons for which the provider is responsible, the supplier shall return back amounts already paid.

Goods can only be returned in original packaging and no signs of wear. Not be returned and are custom special deliveries.

Please use our return form, which can be found in the download section. The cancellation is made in writing to:

Greuter Leuchten GmbH
Managing Director: Thomas Greuter
PO Box 117, 5212 Hausen